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Privacy Policy – Wexford Caravan Repairs

Last updated: 23/01/2026

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Wexford Caravan Repairs (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy is written in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

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1. Who We Are

Business Name: Wexford Caravan Repairs
Address: Unit 2, Hilltown, Ballymitty, Co. Wexford, Y35 WA48
Phone: 083 099 4479
Email: info@wexfordcaravanrepairs.ie
Website: www.wexfordcaravanrepairs.ie

For GDPR purposes, Wexford Caravan Repairs is the “Data Controller”.

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2. Information We Collect

We may collect and process the following personal data:

  • Name

  • Address

  • Phone number

  • Email address

  • Caravan make, model, and registration details

  • Payment and Direct Debit information

  • Repair history and service records

  • Website contact form submissions

  • Communications with us by email, phone, or website

We do not collect sensitive personal data unless explicitly required for providing a service.

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3. How We Use Your Information

We use your data to:

  • Provide caravan repair and servicing

  • Manage service plan subscriptions

  • Process Direct Debit payments

  • Respond to enquiries

  • Schedule repairs and inspections

  • Maintain customer records

  • Comply with legal and accounting obligations

We do not sell or share your data for marketing purposes.

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4. Legal Basis for Processing

Under GDPR, we process your data under the following lawful bases:

  • Contractual necessity – to deliver agreed services

  • Legal obligation – for tax, accounting, and compliance

  • Legitimate interest – to manage customer relationships

  • Consent – where you submit enquiries or forms

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5. How We Store Your Data

Your data is stored securely:

  • In password-protected digital systems

  • In locked physical files where applicable

  • Only accessible by authorised personnel

We retain customer records for up to 7 years to meet legal and accounting requirements.

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6. Sharing Your Data

We may share limited data only when necessary with:

  • Payment processors (for Direct Debit processing)

  • Accountants or legal advisors

  • Government authorities if legally required

We never share your data with third parties for advertising.

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7. Cookies

Our website may use basic cookies to:

  • Ensure website functionality

  • Improve user experience

You can disable cookies in your browser settings.

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8. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact us at:
info@wexfordcaravanrepairs.ie

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9. Data Security

We take appropriate security measures to protect your data from loss, misuse, unauthorised access, or disclosure.

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10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies.

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11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always appear on our website.

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12. Contact Us

If you have any questions about this Privacy Policy or your data:

Wexford Caravan Repairs
Unit 2, Hilltown, Ballymitty
Co. Wexford, Y35 WA48
Phone: 083 099 4479
Email: info@wexfordcaravanrepairs.ie

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